Housing & tenancy claims
Stand up for your home with expert housing support
Xentotech helps tenants and residents pursue fair outcomes — from disrepair and deposit disputes to unlawful eviction pressure — with clear advice and a structured path forward.
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11,174 reviews on Trustpilot
Tenancy review
Disrepair & deposits
Everyone deserves a safe, properly maintained home — yet too many tenants face delays, poor conditions, or unfair treatment. Holding landlords to account is easier with the right team on your side.
We review your tenancy, correspondence, and evidence to map a practical strategy — whether that is formal complaints, deposit claims, disrepair remedies, or escalation where the law allows. You stay informed at every stage, without jargon or guesswork.
Get startedWhat is a Housing Case Assessment (HCA)?
A Housing Case Assessment (HCA) is a structured review of your tenancy situation — the property condition, your agreement, rent account, notices, and communications with the landlord or agent — so we can identify viable legal routes and realistic outcomes.
Xentotech pairs this with housing dispute specialists who understand disrepair, deposit protection, harassment, and unlawful eviction risk. You receive a clear written summary of strengths, gaps in evidence, and recommended next steps before you decide to instruct us for full representation.
A standard Housing Case Assessment is typically quoted from $450; full representation, court bundles, and multi-issue cases are scoped and priced separately after the assessment.
Purpose of your housing claim support
Clarify your rights
We translate tenancy law into plain language for your situation — so you know what the landlord must do and what remedies may apply.
Document poor conditions
We help you organise photos, logs, and expert reports so disrepair and health risks are evidenced properly, not dismissed as “cosmetic”.
Recover money you are owed
That can include rent reductions, compensation for distress and inconvenience, or wrongful deposit deductions where the evidence supports it.
Reduce stress and delay
We handle structured correspondence and deadlines so you are not stuck chasing replies alone or missing limitation dates.
Challenge unfair treatment
Harassment, threats, or attempts to force you out without proper process can often be challenged — we advise on protective steps and formal routes.
Strengthen your file
If matters escalate to mediation, tribunal, or court, your bundle is built from the start with admissible evidence and a coherent timeline.
Engage the landlord properly
Many disputes narrow once a credible legal position is presented. We aim for early resolution where it serves you — without giving away leverage.
Plan for what comes next
Whether you stay in the property or move on, we help you understand knock-on effects on deposits, references, and future tenancies.
Our housing claims process
Tell us what happened
Share your tenancy type, property issues, notices received, and any photos or messages. If you are unsafe, seek emergency help first — then we can review your housing case.
Check your eligibility
Complete our form so we can confirm we can act in your jurisdiction and that your matter fits our housing team’s expertise before you book a detailed assessment.
Housing Case Assessment
We analyse your agreement, rent account, deposit protection, repair history, and correspondence — then summarise viable claims and realistic outcomes.
Strategy & correspondence
If you instruct us, we set out a plan — letters before action, deposit ADR, disrepair schedules, or court/tribunal steps — and keep you updated as responses arrive.
Resolution or escalation
Many cases settle once liability is clear. Where they do not, we prepare bundles and represent your interests through the appropriate forum.
Follow-up support
After settlement or judgment, we help you implement outcomes — for example deposit returns, repair timetables, or monitoring compliance if problems recur.
Frequently asked questions
Your questions, answered.
We've already helped thousands of people across the World.
Speak to our friendly team today. You are not alone, and you may have a case.
Start your claimExpedience and clarity.
Every question answered quickly. I always knew what was happening with my case.
Mr Smith, 2 hours ago
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